Shipping & Handling
We usually ship our products 1-3 BUSINESS days after clear payment. Sometimes due to workload or technical reasons we might need some 2-3 more. In any case you will receive an update email asap.
Most of our products are shipped from our base in Greece. For some of them, we cooperate with our tested and trusted suppliers around the world like USA,Spain,Latvia,Australia,Japan etc. for a faster delivery time.
IMPORTANT NOTICE: Because some of our products printed and shipped by different partners, an order with multiple items (e.g. a t-shirt with a pillow or a mug) may come with a different shipment. Shipping costs are borne by US and NOT the customer.
We always use Registered Postal services which include a tracking number so you will be able to track your item online in any track & trace site. In case of delay or final loss of the package , post offices are responsible and we are both covered for a refund.
Delivery time varies and depend on buyer’s location and post offices workload or conditions.
Before You Checkout
Sizes in clothing may vary from brand to brand. We have a Size Info section and the best for you it would be to compare our sizes with an old t-shirt (or other) you already have and fits well to be sure about your choice. NO RETURNS ACCEPTED IN CASE OF WRONG CHOICE OF SIZE.
Washing & Garment Care
We recommend washing our clothing products with cold water on a delicate cycle with a mild detergent. Wash your t-shirts inside-out to preserve the life of the print. Dry your t-shirts using a no-heat or a low-heat setting. As our products are produced with cotton, you can expect some shrinkage if you choose to use a heat setting while drying. If you have purchased multiple products, we recommend testing only one t-shirt using your preferred washing and drying method.
We try to give our best to keep every single customer happy. In case you’re not satisfied from the product you received please contact. You can return your item within 14 days of the delivery date. We do not accept returns of items that have been used or washed. Also we don’t accept items for a wrong choice of size or color. In case of a succesful return you will receive a refund since we receive our product back.
Please check for accuracy when entering your shipping address. Any order returned to us due to non-delivery may require a reshipping fee. If your order is returned to us, we will contact you promptly and arrange for your order to be reshipped or get a refund minus the shipping cost.
We do not rent, sell or distribute our customer base or newsletter e-mails to anyone. Your privacy is important to us and is completely guaranteed. When you give us your address, phone number, email or payment information during the ordering process they are used for order confirmation purposes only or just for us so we can keep a contact with you.
Copyrights & Trademarks
This is just the official eshop site of NINE69. All the copyrights of any photo,image,design,logos and texts belong to NINE69 and the official third party manufacturers , designers and other partners of each product.
We endeavor to source genuine products from our suppliers. However, if you do feel that our products may infringe your trademark, patent or other intellectual property rights, please send an e-mail to us. We will respond to you and address your issue immediately.
Suppliers & Partners
Sometimes due to workload we might not be able to update stock on our eshop. Our products coming from various suppliers all over the world. In case of an item is out of stock we’ll have to delay a little your order (always after agreement with you) or we’ll try to find the best way to receive your item on time from an another partner/supplier.